POOR, *********** SERVICE

My car has been in repairs from the 29th of March and my premium depends on how many mileage I drive, on April I was told to email King Price with regards to my car still being at the panel beaters and inform them I did but when it was time for them to deduct them deducted the highest premium even though I told them, fast foward to May 2021 the same story I called them to tell them that the car has not yet returned and they said they will speak to the department that handles the Premiums but to my shock on Monday night(24 May 2021) they deducted again the highest premium even after telling them that I don't have the car. I am not receiving any help from King Price with regards to the panel beaters giving me stories every time they have to return my car to me. I have to deal with all this while I don't have my car and finding it difficult to get around. I am not happy with the service I am getting from King Price and Trans Letaba Panel beaters.