SM
Seipati M
1 reviews | Active since Dec 2020
25 Jul 2024, 17:48
Poor customer service from King Price Insurance
I'm very disappointed with King Price insurance they don't respect their customers. There's no customer service and they are rude. My parents bought a car from webuy cars and within a short space of two weeks it was ******. The very same day it was found by Netstar and remember they were advised to use it by webuy cars.Then they also insured it with King Price. After it has been found my father went there to check it, everything was fine but we were told that it must be written off. Then my parents didn't agree and did sign anything but after two months it was sold.
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Replies (5)0
Replies (5)
King Price Insurance's replyOfficial
26 Jul 2024, 08:15We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***
King Price Insurance's reply26 Jul 2024, 08:15
Official
We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***
SM
Seipati M's updateReviewer Update
26 Jul 2024, 10:58My mom tried to call but till to date no one bothered to call her back and one of your managers promised to call her while Molebogeng's approach was unprofessional
SM
Seipati M's update26 Jul 2024, 10:58
Reviewer Update
My mom tried to call but till to date no one bothered to call her back and one of your managers promised to call her while Molebogeng's approach was unprofessional
King Price Insurance's replyOfficial
26 Jul 2024, 11:24We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***
King Price Insurance's reply26 Jul 2024, 11:24
Official
We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***
SM
Seipati M's updateReviewer Update
26 Jul 2024, 11:32Is it my responsibility to claim by email the matter that your aware of and what about the car that was declared as written off, all of th sudden its been sold without the owner's permission?what's worse without signing any documents. Your manager told me that he doesn't care about the media they like it
SM
Seipati M's update26 Jul 2024, 11:32
Reviewer Update
Is it my responsibility to claim by email the matter that your aware of and what about the car that was declared as written off, all of th sudden its been sold without the owner's permission?what's worse without signing any documents. Your manager told me that he doesn't care about the media they like it
King Price Insurance's replyOfficial
26 Jul 2024, 12:04You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***
King Price Insurance's reply26 Jul 2024, 12:04
Official
You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***