VH
Vimbai H
1 reviews | Active since Aug 2019
28 Mar 2021, 07:07
Poor customer service
I joined King price insurance in November 2020, my policy number is KP***. I have been asking for my policy documents to no avail Clive Perumal was the consultant who was assisting me, he kept on saying I should rate his service first I'm considering to cancel my insurance with them They is no professionalism and good customer care at all. I'm very disappointed and I would spread this word on social platforms as much as I can.
Helpful (0)
Replies (1)0
Replies (1)
King Price Insurance's replyOfficial
29 Mar 2021, 10:20Hi Vimbai
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. We wish to note that the documents where emailed to you on 20 November 2020, 04 December 2020 and 20 February 2021. All to the Yahoo email address you provided us. Our client care department will be in contact to discuss. Please check the spam/junk folder on your Yahoo email account as the mails might be in there.
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. We wish to note that the documents where emailed to you on 20 November 2020, 04 December 2020 and 20 February 2021. All to the Yahoo email address you provided us. Our client care department will be in contact to discuss. Please check the spam/junk folder on your Yahoo email account as the mails might be in there.
King Price Insurance's reply29 Mar 2021, 10:20
Official
Hi Vimbai
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. We wish to note that the documents where emailed to you on 20 November 2020, 04 December 2020 and 20 February 2021. All to the Yahoo email address you provided us. Our client care department will be in contact to discuss. Please check the spam/junk folder on your Yahoo email account as the mails might be in there.
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. We wish to note that the documents where emailed to you on 20 November 2020, 04 December 2020 and 20 February 2021. All to the Yahoo email address you provided us. Our client care department will be in contact to discuss. Please check the spam/junk folder on your Yahoo email account as the mails might be in there.