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Petunia M

1 reviews | Active since Mar 2022

19 Jul 2022, 19:20

Poor customer service

I had a burst geyser 2 weeks ago I called the kingprice as I got a home insurance to make a claim they send someone to check it they gave me respond that it has burst but however its under warranty only the supply had to replace I didn't get help but when I join the insurance I was wasn't told of any thing for supply and how it should to fitted am a woman I can't climb a step ladder to check fitted geyser am not happy with the service .

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Replies (1)
King Price Insurance
King Price Insurance's reply20 Jul 2022, 15:57
Official
 
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.