DM
DAKALO M

1 reviews | Active since Mar 2021

04 Apr 2025, 08:17

Poor customer care

Poor customer support, mainly caused by their contracted 3rd party companies. They never provide feedback unless you call them back a million times and when you bring something to their attention they just completely dismiss it. Its honestly disheartening. Because their actual company isn’t all bad.its provides adequate service.

0
Replies (3)
King Price Insurance
King Price Insurance's reply04 Apr 2025, 09:54
Official
Hi Dakalo

Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Your concerns have been sent to the service provider who will be in contact.
DM
DAKALO M's update04 Apr 2025, 10:47
Reviewer Update
Only got a call from automagic and not king price legal departmen johnathen gordon or excalibur seem intent or following up or fixing anything regarding something I reported last year November
King Price Insurance
King Price Insurance's reply04 Apr 2025, 11:27
Official
Our sincerest apologies, your complaint did not indicate your concerns were related to an excess recovery. Our legal team will be in contact shortly with an update.