TN
Thembelihle N
1 reviews | Active since Oct 2015
19 May 2021, 13:41
POOR COMMUNICATION
its been over a month since my car has been taken in for repairs ,HAIL DAMAGE. I DONT EVEN KNOW WHO THE CONTACT PERSON IS because No communication from King price, No follow up calls, they do not respond to emails, also I have been calling the repairer who does not take calls or respond to messages. Courtesy car had to go back after 30 days. No communication from the insurance.
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King Price Insurance's replyOfficial
24 May 2021, 10:45We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second.
We’ll call you shortly to give you a full update on your claim.
Royal regards,
The king and his court
King Price Insurance's reply24 May 2021, 10:45
Official
We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second.
We’ll call you shortly to give you a full update on your claim.
Royal regards,
The king and his court