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fire M
1 reviews | Active since Sept 2011
18 Oct 2019, 09:42
Poor client service
The service i have been receiving from king price is very very poor. My car has been at the panelbeater for almost 2 months now. I constantly have to call the insurance to get approval because alot of things have not been approved, for eg lock nuts and front bumper damage were not included on the quotation sent to the panelbeater. I can never get hold of the service advisor Maletsatsi Makoanyane on the phone. I really don't know what to do now. At this stage I won't recommend King price to anyone. Claim number :CKP***
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King Price Insurance's replyOfficial
18 Oct 2019, 15:45Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our SEM department is currently looking into the matter and will be in contact to discuss.
King Price Insurance's reply18 Oct 2019, 15:45
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our SEM department is currently looking into the matter and will be in contact to discuss.