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Mduduzi M
1 reviews | Active since Oct 2020
04 Nov 2020, 16:42
Poor claim processing. A month later my claim is not yet finalized.
I was involved in a accident on the 4th of October 2020. Today is exactly a month since the ordeal meaning its been a month of not driving and knowing where i stand with King Price. Given that they have not decided on the claim it means I will have to endure the inconvenience of not having a car for the next coming week. Sad part is that they have already debited their premium for the month of November while my claim has not been finalized.
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King Price Insurance's replyOfficial
05 Nov 2020, 08:37Hi Mduduzi, We’re truly sorry that you’ve been hanging on so long. We agree it’s not cool, and would like to assure you that we’re usually a lot quicker than this. Thanks for bringing this to our attention, we’re looking into your claim immediately and will be in touch to give you a full breakdown soon. Royal regards, The king and his court
King Price Insurance's reply05 Nov 2020, 08:37
Official
Hi Mduduzi, We’re truly sorry that you’ve been hanging on so long. We agree it’s not cool, and would like to assure you that we’re usually a lot quicker than this. Thanks for bringing this to our attention, we’re looking into your claim immediately and will be in touch to give you a full breakdown soon. Royal regards, The king and his court