DB
Derick B
1 reviews | Active since Aug 2020
23 Mar 2021, 12:30
Poor 3rd party claim process
A policy holder of King Price drove into my daughter in November 2020. After a number of e-mails, telephone conversations and online chats we only received an acknowledgement that we have communicated with them.
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Replies (2)DB
Derick B's updateReviewer Update
23 Mar 2021, 13:12In a life chat session this morning with Charity Baloyi she said that she will forward my predicament to one of her colleages. Within an hour Steven Coetzee called me, and offered to send me the neccesary forms, which he did within 5 minutes after the call.
DB
Derick B's update23 Mar 2021, 13:12
Reviewer Update
In a life chat session this morning with Charity Baloyi she said that she will forward my predicament to one of her colleages. Within an hour Steven Coetzee called me, and offered to send me the neccesary forms, which he did within 5 minutes after the call.
King Price Insurance's replyOfficial
23 Mar 2021, 16:29Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
King Price Insurance's reply23 Mar 2021, 16:29
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.