1 reviews | Active since Feb 2015
Policy still not cancelled
I have cancelled my policy with them 4 times now. I have mailed them 2 times to the enquiry email [Email Removed] on 23/01/2015 and again on King Price's website. l, once I mailed Tumi (08/01/2015 on 9:49) who communicated with me at that time about the cancellation and I have phoned in also and spoke to a lady to cancel this policy. I have also cancelled it by my bank. Yet they still try to take money from my bank account on the 5th of each month and today the 20th again!! Now I am furious at this stage as I don't stay in SA anymore and this is really costing me a lot of money, as I have to deposit money only for the bank charges of King Price to go off. Every time the debit order does not go through I pay R120.00 per transaction. When I spoke to them I said that I would like to have my bank charges back as I have tried everything possible to cancel this policy and they are still costing me money.<br> <br> I would like them to stop this policy number KP*** now and also give me all my bank charges back!!<br> <br> Enough is enough!! And to think I actually told my friends to go to King Price for good service!!<br> <br> Please email me on: [Email Removed]<br>
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
Rest assured, we'll investigate this further and contact you as soon as possible with an update.
Royal regards,
The king's court
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
Rest assured, we'll investigate this further and contact you as soon as possible with an update.
Royal regards,
The king's court
