Policy Refund
<p>I canceled my policy on 17 January 2017. Low and behold 1st of February the money gets deducted. So I call King Price and ask a refund, they promise me that I will have the money in 5 days. I am still waiting 25 days later! No email response, they just never get back to me! This is theft!</p>
It’s really heartbreaking for us to hear that you had a bad service experience from us. We can’t undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.
Yolandi from our retentions department has been in contact with you to discuss your concerns and the way forward. Thank you for your patience and understanding, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
It’s really heartbreaking for us to hear that you had a bad service experience from us. We can’t undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.
Yolandi from our retentions department has been in contact with you to discuss your concerns and the way forward. Thank you for your patience and understanding, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
King Price contacted me and the money has been refunded.
I want to thank Yolandi De Goede for the friendly service
King Price contacted me and the money has been refunded.
I want to thank Yolandi De Goede for the friendly service