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Praneeth M

1 reviews | Active since Sept 2011

06 Jun 2016, 09:37

policy been reviewed but i receive wrong policy documents

<p>hi there</p> <p>I have recently updated my policy and got confirmation over phone saying 487 rand but when they send the upldate policy thorugh e-mail i receive it wrong.</p> <p>I have called into cal lcneter and been replying through mails since last Thursday.</p> <p>I dont get a speeder response at all.</p> <p>tired of callinng into wasting my airtime all the time.</p> <p>Can this be adressed quick?</p> <p> </p>

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Replies (1)
King Price Insurance
King Price Insurance's reply08 Jun 2016, 12:08
Official

Hi Praneeth

Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.

Megon from our client care department was in contact with you to discuss your concerns and the way forward. Should you require any further assistance with this matter kindly contact Megon in our client care department or alternatively email ***

Royal regards

The kings court