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Palesa M

1 reviews | Active since Apr 2013

19 Jan 2016, 08:27

Please STOP IT

I requested a quote from Kingprice, but then never took up the insurance because my car deal fell through, I made it very clear to the consultant I spoke to then that I don't have a car and he INSISTED that he'll keep my details on the system and he will give a call before they start debiting my account. Next thing I know surprise surprise? they took my money for a car I didn't even have, I reversed the debit order and they have continued to debit my account they and I reversed the debit order then tried their luck again, but I reversed it. KingPrice please stop it! the fact that I'm revesering your debit order should be enough for you to stop. STOP IT.

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Replies (1)
King Price Insurance
King Price Insurance's reply20 Jan 2016, 16:27
Official
Hello olerato2009,

Thank you for bringing this to our attention, Nevasen from our retentions department has been in contact with you to discuss your concerns as well as process your request. Confirmation of the cancellation has been emailed to you.

Thank you for your patience and understanding, should you require any further assistance please do not hesitate to contact.


Royal regards

The kings court