DS
Divan S
1 reviews | Active since Dec 2018
10 Dec 2018, 09:10
Please stay away from King Price
I am getting no joy from any of your representatives. Ravon Venter and Monique Oosthuizen from your company promised to provide feedback on my claim that was rejected and to clarify why there are claims on my policy, of which I have NO knowledge.
After rejecting my claim, it was confirmed in a rejection letter that a refund will be processed to my account for the theft portion of my premiums from 2016/01/08 to date. The total refund value they have confirmed with me is R665.95?????????????????????????? Are you telling me that you are refunding R25 odd rand for each month, over two years??????????????????????????
This whole scenario feels like I am being ****med...
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Replies (1)King Price Insurance's replyOfficial
10 Dec 2018, 14:50Dear Divan.
Thank you for bringing this to our attention.
We note that Monique had been in contact with you on Friday with regards to the claim and advised you regarding the rejection of the claim.
With regards to the refund of premium, this has been escalated to the client care team who will be in contact to discuss the refund.
Royal regards
The kings court
Thank you for bringing this to our attention.
We note that Monique had been in contact with you on Friday with regards to the claim and advised you regarding the rejection of the claim.
With regards to the refund of premium, this has been escalated to the client care team who will be in contact to discuss the refund.
Royal regards
The kings court
King Price Insurance's reply10 Dec 2018, 14:50
Official
Dear Divan.
Thank you for bringing this to our attention.
We note that Monique had been in contact with you on Friday with regards to the claim and advised you regarding the rejection of the claim.
With regards to the refund of premium, this has been escalated to the client care team who will be in contact to discuss the refund.
Royal regards
The kings court
Thank you for bringing this to our attention.
We note that Monique had been in contact with you on Friday with regards to the claim and advised you regarding the rejection of the claim.
With regards to the refund of premium, this has been escalated to the client care team who will be in contact to discuss the refund.
Royal regards
The kings court
