JE
Jameel E

1 reviews | Active since Jan 2017

15 Nov 2017, 08:49

Physical inspection

I contacted Kingprice regarding a physical inspection of my motor vehicle. They agree they would arrange for the inspection with the mechanic. 2 weeks later they decide to make a assumption from an internet article that it is due to Maintenance that actuator failed. No physically inspection, just a random report to say no we do not even want to review your vehicle.

0
Replies (3)
King Price Insurance
King Price Insurance's reply16 Nov 2017, 11:10
Official

Hi Jameel

Our claims department has advised you that we do not cover mechanical failure. Should you require any further information please do not hesitate to contact us directly on ***.

Royal regards

The kings court

JE
Jameel E's update16 Nov 2017, 11:17
Reviewer Update
And how exactly did you verify this to be a mechanical failure??? Was there a assessment done? What is kingprices procedure regarding flood damage on car? Googling common problems on the vehicle???
JE
Jameel E's update16 Nov 2017, 11:21
Reviewer Update
Quick to reply on a public review but a had to ask Kingprice after 2 weeks what is going on after i was promised by Bennie Botha ********** that a thorough assessment of the vehicle will be done.