PHOKELA MABALA - LIVES & EATS CUSTOMER EXPERIENCE THROUGH AND THROUGH

Its people like Phokela that will make it hard to move from King Price. Ever since signing up with them everytime I needed something handled they've never given me the reason to pick up the phone and call them for anything. Once I send them an email he makes it a point to ensuring that he calls me back and handles my query immediately without transferring the call to any division. He takes accountability and put's himself in your shoes and is not scripted you can actually hear from the other line his genuineness and empathy.

King Price that's one trait that makes your consultants stand out the accountability and follow up quality they have with each client.

I sometimes feel I am the only client with the service I get ha ha ha weird enough cause your guys are customer experience driven.