Phello Mphuthi

I have made a claim on the 16 of January 2025 and my claim got approved two weeks ago and I was advised that the payment is going to take 3 to 4 working days, since then I have been calling kingprice and they are unable to assist or even send me a payment proof all they do is just send me from pilar to post, and when I call the finance house they say they did not receive any payment from kingprice. I Can't take another installment as I still owe the previous car and this is just not on.