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Andisiwe N
1 reviews | Active since Mar 2016
28 Oct 2022, 13:41
Petrol voucher never paid
I have an insurance with this company that I just took recently and also I noticed that they were running a promo of giving people R350 voucher with BP garage. A petrol attended gave me a code which then I did all the info. They called me the following day, as I was now trying to include my wife and they wanted to do a quote for her. We did all of that which took around 15 minutes and from there I was supposed to get a R350 voucher as per them. I've been engaging them including the Guy who sent me the quote and nothing seems to be solved.
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Replies (2)
King Price Insurance's replyOfficial
28 Oct 2022, 15:37Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our client care department will be in contact to discuss.
King Price Insurance's reply28 Oct 2022, 15:37
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our client care department will be in contact to discuss.
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Andisiwe N's updateReviewer Update
18 Nov 2022, 12:43I am still awaiting for the feedback from King Price as I am still not assisted to this query.
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Andisiwe N's update18 Nov 2022, 12:43
Reviewer Update
I am still awaiting for the feedback from King Price as I am still not assisted to this query.