LH
Lezahn H
1 reviews | Active since May 2015
29 Jul 2015, 16:12
People at King price dont listen to you
I have taken out a policy with King Price on my bakkie. Everything was good and processed quick. For 2 months I thought I had insurance.<br> <br> Now a lady phones me, apparently my debit orders did not go through due to my account being frozen.. All along they had the wrong banking details. I changed to the correct banking details when I first spoke to them. <br> <br> I need to be compensated for this poor service and lack of hearing from the call center agents!
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King Price Insurance's replyOfficial
29 Jul 2015, 16:41Hello lezahnhart,
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
Our collections department has been in contact with you to correct the banking details and have waived your admin fee for you.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
Our collections department has been in contact with you to correct the banking details and have waived your admin fee for you.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
King Price Insurance's reply29 Jul 2015, 16:41
Official
Hello lezahnhart,
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
Our collections department has been in contact with you to correct the banking details and have waived your admin fee for you.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
Our collections department has been in contact with you to correct the banking details and have waived your admin fee for you.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court