LL
Leigh-Ann Lottering

1 reviews | Active since Apr 2014

02 Jun 2015, 08:06

Penalized for lodging a claim

When the annual insurance renewal document came, to my utter surprise I realized that my monthly premium would be going up by R400. When contacting King Price, I was informed that there is nothing they can do about this ridiculous increase and the main reason it was going up was due to me lodging a claim.<br> <br> Having insurance in the first place, is paying for a service and having coverage. If we are being penalized for utilizing a service we are paying for, then what is the purpose?<br> <br> It is my understanding that they want you to continuously pay for something and Never utilize it.

0
Replies (1)
King Price Insurance
King Price Insurance's reply02 Jun 2015, 12:24
Official
Hello Lynx13,

Thank you for getting in touch with us. Please understand that there are a lot of factors that go into a premium increase. These include factors such as changes to your risk profile and claims history to just name a few.

That said, we always want to make sure you are getting the best possible deal, so I have sent a copy of your message on to management of our retentions department who will be in touch shortly to discuss your policy.

Royal regards,
The king's court