PAYMENT TAKING TOO LONG

hi, we had a 3rd party claim, after a long fight, it was settled. on receipt of the settlement letter from king price, payment was made within 2 days. now there are additionals/extra's, which I paid from my own pocket. king price agreed to pay it back. the settlement letter was sent back to them on 12.4.2016 at 07:56am. I received an e-mail this morning from Anashree stating that its going to take 15 working days to process payment. this is ridiculous as they have already accepted liability, why take so long to make payment? I am also in the insurance industry, and a payment, can never take that long, especially if liability has been accepted<br> I am now a client of theirs (KP***). and this service is appalling for me as a t/party. God willing, I never have a claim with them myself, because their service has been disgusting since day one!!! they have gone as far as to block me as a third party complainant, as the claim was on my sister's name, however, I have financial interest in it as she is unemployed. I hope this complaint goes through, as I am now a client of theirs. <br> <br> I want this payment processed and finalised by tomorrow.