Pathetic service definitely not fit for a king.

I logged a claim with King Price Insurance and did as I was told to get the vehicle assessed, etc. I had then made a call to get some sort of feedback as I had not received anything and I was told that the claim was approved and I must wait for the panelbeater to contact me as they are swamped at the moment with claims. I then did not hear anything for another week, and then got an email to say that the deadline to get my car assessed is here and the app shows that my claim is not approved. I then called in again and was told that King Price did not receive any paperwork from the assessment. I explained the varying stories that I have been getting and the frustration behind it and the lady promised to check on everything and get back to me and has not gotten back to me! Am I not a client? Am I just a number to this company that is being sent from pillar to post for a simple claim!!!! This is absolutely pathetic service!