PATHETIC SERVICE !!!

I was quick to get a call from Elfreda Pieterse whom I thought after the call or at least within 24 hours I would be highly recommending King Price for great service BUT rather for this POOR, PATHETIC and SHOCKING after care service which I have not recieved after at least 6 emails asking for an IMMEDIATE reply in which I am ignored ! Elfreda was very quick to sell me what they call this Emergency Service vi the App in which I would see a red button for emergencies. I was told to wait 5 minutes, maybe 10 minutes and nearly 48 hours later, I am still not seen this Red Button for Emergency Services in which I am now paying for after it seems to me in what I was sold as " DREAMS". Does this even exist ???? I hope that with this message I get a response from someone, anyone from King Price as I was left No Choice to post this due to the fact I was simply ignored !!!