1 reviews | Active since Sept 2015
Pathetic service at King Price
I was involved in a car accident on 19 October. I phoned the call centre numerous times and every time the had a different story. One of the times I called they said because the girl that drove in to me was also insured by King Price, it was then a conflict of interest. After a big struggle I was told to get 3 quotes, a copy of the police report and fill in a lengthy form. They also stated that I must give them 5 working days to process the information. I completed the form, attached every thing that they asked for and I still haven`t received anything back except an automated reply.<br> I bought my car in August, it only has 1200 km on it and now it sits in my garage due to King Price`s pathetic service. Nobody seems to know what is going on, not even management. <br> King Price is the WORST company I've ever dealt with! I will never do business with them ever again. <br>
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Regina from our legal department has been in contact with you to discuss your concerns and the procedure going forward. Thank you for your patience and understanding, please rest assured we have your best interest at heart and will try our best to expedite the matter as quick as reasonably possible.
Should you require any further information please do not hesitate to contact Regina directly.
Royal regards
The kings court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Regina from our legal department has been in contact with you to discuss your concerns and the procedure going forward. Thank you for your patience and understanding, please rest assured we have your best interest at heart and will try our best to expedite the matter as quick as reasonably possible.
Should you require any further information please do not hesitate to contact Regina directly.
Royal regards
The kings court