Pathetic Service

The worst Insurance you could ever find. So i had a break in and did as they advised. They then appoint a "Lost Adjuster" Maurice Mouton to my claim whose primary Job description is to find ways not to pay. Well he did and now the claim is rejected. I had made a complaint to them on Monday about Maurice and how he came to my home a second time with no appointment but this time brought a friend with that till now i have no idea who this person is. He could be a ***** a ******er anything we dont know but since Monday i have had no word from there complaints department at all just a email that says someone will call me shortly that still has not happened. On Wednesday at 09;00 Maurice calls to say my claim is rejected and when i question him and say that he must send me all the info Why and i want all the recordings so that i can object to it he says he will send an email shortly that was 3 days ago and still nothing, There promises and all that nonsense about treating customers like (Royalty) is a bunch of Bull. They have no shame in taking there premiums monthly but the moment they need to do what they promise nothing happens. A bunch of con artist is a better phrase for them and the people that work for them