nN
nombulelo N

1 reviews | Active since Oct 2016

08 Jun 2017, 17:06

Pathetic service

<p>I called King Price yesterday regarding my gate motor which seems to have a problem.The consultant who assisted me said they will check for a service provider/electrician nearby who will contact me. Unfortunately the day went by and I didn't hear anything. I then called the insurance again today and was promised that I will receive an sms from the service provider to advice me that they will be coming and the time. I waited the whole damn day for nothing. I don't know if I'm suppose to beg for a service that I am paying for every month without a fail. I claim only once in a long ****** while but with that this ****** king price still don't take claims seriously as if I cannot look for a better insurance out there. </p> <p>They already waisted 2 days of my time whereas I could have done other things.</p>

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Replies (1)
King Price Insurance
King Price Insurance's reply13 Jun 2017, 09:08
Official

Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.

Our service provider has been in contact with you to discuss your concerns as well as make arrangements for an appointment. Should you require any further assistance please do not hesitate to contact.

Royal regards

The kings court