LN
Lunga N
1 reviews | Active since May 2020
27 May 2020, 13:13
Pathetic Customer Service - Unsatified Client
Good day
I sent an email to King Price insurance querying about my claim on the 8th April 2020 to "***" - I recieved a response that I would get feedback with 5 - 10 working day. I followed up on my query after not getting any feeback on the 13th May 2020 and still to date "27 May 2020" (A futher 10 working day later) i have not recieved a call or email response from the insurer.
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King Price Insurance's replyOfficial
27 May 2020, 14:27We’re really sorry that you’re unhappy. Unfortunately, we can’t respond to you while the matter is sitting with the Ombudsman – as this matter currently is. (It’s not a personal thing, it’s a legality.)
King Price Insurance's reply27 May 2020, 14:27
Official
We’re really sorry that you’re unhappy. Unfortunately, we can’t respond to you while the matter is sitting with the Ombudsman – as this matter currently is. (It’s not a personal thing, it’s a legality.)