1 reviews | Active since Feb 2017

27 Apr 2018, 07:22

Pathetic customer service.. *******!!!

Revolted at the fact that you could adjust my premium in the middle of December by R300.. After i just dropped the premium by removing my household contents. Then yoy start charging me the same amount only for my car.

I call you customer service they cannot get the appropriate people to assist me but instead say.. Well you been paying this price for the last 4 months.. So whats the problem now!!!!

How dare you speak to me like that. Is this what customer service has become. This is *******

0
Replies (1)
King Price Insurance
King Price Insurance's reply07 May 2018, 15:54
Official

Hi Verushka

Our sincerest apologies for the negative experience, Jason from our retentions department was in contact with you to discuss your premium. Should you require any further assistance please do not hesitate to contact.

Royal regards

The kings court