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Eunice N

1 reviews | Active since May 2016

06 Jun 2019, 05:46

Pathetic company in SA. If not a **** company!!!!

<p>King price is a disgusting company!!! I have been trying to cancel my policy with them since January 2019. All they do is keep debiting my account whenever they want... It doesn't matter what day of a month it is. I explained to them that I'm with budget and im not interested in having them as my insurance. I keep calling and they will tell me all their consultants are busy and they will get someone to call me back regarding the cancelation and nobody wants to listen to me. They tell me they the BEST in SA and budget is the worst... I keep getting the money the take from my account but they just keep debiting. I explained i cannot afford 2 insurance companies with crazy access amounts but my account seems to be their soccer field. I keep sending emails to get this policy canceled but nobody wants to listen. Its the 06June2019 today and my son is turning 3, i wake up in the morning my money is gone, taken by king price. A company i hate in South Africa. I get paid the 20th..they debit on the 20th and again beginning of every month, i dont even understand why they feeding themselves with my money twice a month when i have told them I am NOT INTERESTED in their services. All they want is money, they don't care about people's pockets and concerns. As long as their bank account is crazy fat with people's money.</p>

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Replies (1)
King Price Insurance
King Price Insurance's reply06 Jun 2019, 16:37
Official
Hi Eunice

Thank you for getting in touch with us. We’d like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you. Our retention's department tried calling you today to assist with your complaint but to no avail. We will continue trying.