Pathetic and shoddy service.

<p>Being a pensioner, I make great sacrifices to pay my premiums to King Price. I had a typical misfortune of my personal belongings being ******. As devastating as the loss was I was reconciled by the fact that my personal belongings which I acquired over the years with my blood , sweat and tears was insured by King Price. I was shocked, devastated and disgusted with the treatment I receive from them. My claim was logded in February 2017 and to date has not been finalised. Firstly , part of my belongings were replaced by inferior items. I have been in constant contact with the person by the name is Sheldon who identified himself as the clams manager telephonically and by e- mail in order to bring finality to my 4 months old claim .Sheldon in various e- mails assured me that he will replace my outstanding items as mutually agreed. Its almost a month now that he is avoiding my call and has not responded to my e- mail. I also e- mailed King Price customer care to no avail. King Price is still my insurance company who debits my account on time, who I pay on time but yet I cannot get the help and support I need. As a senior citizen, dealing with King Price is causing me extreme emotional mental and physical anguish. This is a clear indication to me that King Price does not care about me.</p>