JP
Jason P

1 reviews | Active since Aug 2011

12 Jun 2024, 09:10

Pathetic and Shocking service

My wife was in a car accident on the 3rd of March 2024 3 months later, no update on the car she must phone every week on how far the car is. Every week they waiting a beading so they can't start fixing the car This is ridiculous and un acceptable the service is non existent and extremely frustrating We have to pay for a car rental R9500 a month and King price just don't car its story after tory How much longer this is pathetic and shocking , however as I read all the reviews now I am not surprised that this is KING PRICE SERVICE EXTREMLY ANNOYED!

0
Replies (2)
King Price Insurance
King Price Insurance's reply12 Jun 2024, 09:40
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Claims will be in contact to discuss.
JP
Jason P's update11 Jul 2024, 14:01
Reviewer Update
Still waiting it's now 5 months still no car!!! Write this review on the 11th of June still awaiting Feedback!! Bunch of ******* and don't care so long debit order for insurance goes off happy days ridiculous and un acceptable behaviour