PATHETIC AND I CONSIDERATE SERVICE

Pathetic service. Three weeks after my claim was approved I still did not receive any feedback. After numerous calls and emails, I was told that the supplier had no stock of the device. My device was insured for R9000 but I only received R5062. That excludes the excess. I also paid an excess of R500 to digital experience which I haven't been refunded to date. So in total, I paid R1000 for excess instead of the R500 I was originally told to pay. Very unhelpful and inconsiderate staff. After the terrible ordeal of being ****** I was still made to feel as if I was wrong to claim.