NN
Nontembeko N

1 reviews | Active since Jun 2012

08 Jan 2021, 21:37

PAID FOR CAR BUT NO CAR HIRE!! EMPTY PROMISE FRO KING PRICE!

<div>I am policy holder of King Price, and had an accident on 19th October but they approved my claim, but after few weeks I called to ask why are they quiet where to take my car for repairs, that's where they came and paid cash the amount the assessor quoted, now I want to take my car to panel beaters and ask about car hire, I was told to prepare R1700 for security and I agreed and signed the declaration, but on 08/01/2021, when I'm about to go I wanted the name of the car hire, boo I was told that I'm not going to get that because I'm paid cash, funny enough I'm paying for car hire every month, and I was not told that if I agreed to be p aid cash I wont get car hire benefit and I made sure that before I signed declaration I asked about that but I was told that after I took the car to panel beater, I must call and I did, so I want them to pay back all my premiums back, and cancel my policy with them or I will go to media and expose them, I recruited 2 people for them and motivate their services but i got nothing but I was promised to get something but I got NO CAR HIRE BUT I PAID FOR IT EVERY MONTH!</div>

0
Replies (1)
King Price Insurance
King Price Insurance's reply12 Jan 2021, 14:33
Official
 
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.  Our claims department has been in contact to discuss your concerns and the way forward, should you require any further information kindly contact claims directly.