PM
Palesa M
1 reviews | Active since Feb 2022
05 Apr 2024, 10:00
Over charged premium
I have been with King Price for 7yrs now but the passed 2 months I had a bad experience with them,March and April they have billed my account over the premium asked,I have been waiting for the the feedback which I have not received yet,the lady who was assisting me said she will keep me posted because they couldn't figure out how I charged that amount.This month again it happens.I am very disappointed with this service I think of canceling my policy with them because they are *****ing my money.
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King Price Insurance's replyOfficial
05 Apr 2024, 11:54Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We’ll give you a call soon to get a little more information, if that’s okay, so that we can sort this out.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court
We’ll give you a call soon to get a little more information, if that’s okay, so that we can sort this out.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court
King Price Insurance's reply05 Apr 2024, 11:54
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We’ll give you a call soon to get a little more information, if that’s okay, so that we can sort this out.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court
We’ll give you a call soon to get a little more information, if that’s okay, so that we can sort this out.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court