1 reviews | Active since Mar 2016
over charged 2 months in a row!
When signing up with King Price insurance I dealt with a Stephen that said I needed to sign up today to get the \deal\" he had quoted me which I did. When receiving my policy I noticed my ID number, phone number, code of license, was all incorrect. When trying to get it corrected, afraid that if I got into an accident they wouldn't cover because important details were incorrect, I had Jacky contact me and she sorted it all out and reduced my policy cost to R386. I was billed that the first month, the second month I was billed R421, after phoning and asking what the problem was I received no call back and no response to my emails from Jacky. I have been trying the whole of February to get answers! I have just been debbited again for R419!!!!! This is ridiculous!!!! "
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Yolandi from our client care department has been in contact with you to discuss your concerns and the way forward. Thank you for your patience and understanding, Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Yolandi from our client care department has been in contact with you to discuss your concerns and the way forward. Thank you for your patience and understanding, Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court