PM
Portia M
1 reviews | Active since Oct 2017
28 May 2025, 14:22
Ntswaki Masinga, Sure, I missed you email, however, the assistance I need from the insurer I pay each month isn’t tied to just you sending an email and you would have ticked a box, it goes beyond that, it is about the willingness, attitude towards your cl
Ntswaki Masinga, Sure, I missed you email, however, the assistance I need from the insurer I pay each month isn’t tied to just you sending an email and you would have ticked a box, it goes beyond that, it is about the willingness, attitude towards your clients, and assisting them where they would have missed, in this case “your” email. Writing to a client, “it is your responsibility to read my emails” is utterly unprofessional and unacceptable, that is someone’s business that you are putting into disrepute, publicly displaying that you don’t need this job, a pity, I am sure there are thousands out there who need this job and would understand client relations.
Helpful (0)
Replies (1)0
Replies (1)King Price Insurance's replyOfficial
28 May 2025, 14:41Hi Portia,
It deeply saddens us to hear that you have had such an unhappy experience with King Price, but really appreciate you letting us know and giving us a chance to make amends.
Your complaint has been escalated to the relevant team and we’ll be in touch soon to discuss this with you.
Royal regards,
The king’s court
It deeply saddens us to hear that you have had such an unhappy experience with King Price, but really appreciate you letting us know and giving us a chance to make amends.
Your complaint has been escalated to the relevant team and we’ll be in touch soon to discuss this with you.
Royal regards,
The king’s court
King Price Insurance's reply28 May 2025, 14:41
Official
Hi Portia,
It deeply saddens us to hear that you have had such an unhappy experience with King Price, but really appreciate you letting us know and giving us a chance to make amends.
Your complaint has been escalated to the relevant team and we’ll be in touch soon to discuss this with you.
Royal regards,
The king’s court
It deeply saddens us to hear that you have had such an unhappy experience with King Price, but really appreciate you letting us know and giving us a chance to make amends.
Your complaint has been escalated to the relevant team and we’ll be in touch soon to discuss this with you.
Royal regards,
The king’s court
