PM
Portia M

1 reviews | Active since Oct 2017

28 May 2025, 14:22

Ntswaki Masinga, Sure, I missed you email, however, the assistance I need from the insurer I pay each month isn’t tied to just you sending an email and you would have ticked a box, it goes beyond that, it is about the willingness, attitude towards your cl

Ntswaki Masinga, Sure, I missed you email, however, the assistance I need from the insurer I pay each month isn’t tied to just you sending an email and you would have ticked a box, it goes beyond that, it is about the willingness, attitude towards your clients, and assisting them where they would have missed, in this case “your” email. Writing to a client, “it is your responsibility to read my emails” is utterly unprofessional and unacceptable, that is someone’s business that you are putting into disrepute, publicly displaying that you don’t need this job, a pity, I am sure there are thousands out there who need this job and would understand client relations.

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Replies (1)
King Price Insurance
King Price Insurance's reply28 May 2025, 14:41
Official
Hi Portia,

It deeply saddens us to hear that you have had such an unhappy experience with King Price, but really appreciate you letting us know and giving us a chance to make amends.

Your complaint has been escalated to the relevant team and we’ll be in touch soon to discuss this with you.

Royal regards,
The king’s court