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Malefu M
1 reviews | Active since May 2023
05 May 2023, 16:44
Now we just sit and WAIT.
It’s been a month now without my car. Clearly the company does not care about their clients. They don’t bother to call and give us feedback. When my husband takes his precious time to call, they dismiss him by telling him that someone will come back to him. To a point where I had to take an initiative to call and demand answers. Now finally the car has been towed for repair. The insurance has been notified by the company responsible that they found more damage to the car. This means the car needs to be assessed again. I don’t even want to imagine, how long it is going to take them this time, only God knows. I am devastated and very disappointed with their service.
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Replies (1)King Price Insurance's replyOfficial
08 May 2023, 10:15Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Unfortunately we are unable to trace any policy with the details you have provided this website. We kindly request that the policy holder email his concerns and policy details to *** for further assistance.
King Price Insurance's reply08 May 2023, 10:15
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Unfortunately we are unable to trace any policy with the details you have provided this website. We kindly request that the policy holder email his concerns and policy details to *** for further assistance.
