NM
Nathali M

1 reviews | Active since Jul 2016

08 Jul 2016, 04:38

Nothing more than *******!

<p>I cancelled my policy with king price on 11 June 2016. I was due a refund of 700. Never received it. Then they go and deduct a further 900 of my account on the first! I have not been able to get my refund out of these ******* and now apparently they do not have any record of me phoning in June to cancel my contract. Don't touch these people. I will be contacting the ombudsman about this. </p>

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Replies (1)
King Price Insurance
King Price Insurance's reply01 Aug 2016, 12:54
Official

It’s really heartbreaking for us to hear that you had a bad service experience from us. We can’t undo what happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.

Our sincerest apologies for the late response on this site due to a technical error, Geralding from our retentions department discussed your concerns with you as well as the way forward. Thank you for your patience and understanding.

Royal regards

The kings court