BL
Brian L
1 reviews | Active since Sept 2018
15 Sept 2022, 17:07
Not so much the “royal service”
For the longest time i had been pleased with KingPrice until I got an accident. Not too sure if this is how forbearing customers are treated or my case just hasn’t been that much of a priority, as one has to follow up with either the Repairer or KingPrice to get any update - only then will communication be sent out.
I have been without a vehicle since 10 July ‘22, with ETAs getting pushed back further and further with every call I make - very inconvenienced and disappointed with your service!
Helpful (0)
Replies (3)0
Replies (3)King Price Insurance's replyOfficial
16 Sept 2022, 07:58We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second.
We’ll call you shortly to give you a full update on your claim.
Royal regards,
The king and his court
We’ll call you shortly to give you a full update on your claim.
Royal regards,
The king and his court
King Price Insurance's reply16 Sept 2022, 07:58
Official
We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second.
We’ll call you shortly to give you a full update on your claim.
Royal regards,
The king and his court
We’ll call you shortly to give you a full update on your claim.
Royal regards,
The king and his court
BL
Brian L's updateReviewer Update
16 Sept 2022, 10:16Thank you for swift response! and thank you Neville Minne for providing a full update & resolving this matter.
BL
Brian L's update16 Sept 2022, 10:16
Reviewer Update
Thank you for swift response! and thank you Neville Minne for providing a full update & resolving this matter.
King Price Insurance's replyOfficial
16 Sept 2022, 10:26Thank you for your valued feedback.
King Price Insurance's reply16 Sept 2022, 10:26
Official
Thank you for your valued feedback.
