MM
Mmanakedi M

1 reviews | Active since Jul 2025

30 Jul 2025, 13:17

Not Recommended

My claim processing was long and tideous...had the courtesy car option but that did not cushion the frustration because of long delays between odering car parts and the repairer actually fixing the car.Tried getting extensions for courtesy car but was met with rude emails and ignored emails. Rather pay for value and less frustating customer service .👎

0
Replies (1)
King Price Insurance
King Price Insurance's reply30 Jul 2025, 14:39
Official
Hi Mmanakedi
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Unfortunately as with most insurers car hire is limited to a certain amount of days. Our claims team will be in contact to discuss.