Not processing my claim. Empty royal promises.

<p>My car had an accident at home on the 12th and I logged a claim 13th July first thing in the morning the claims dept was already closed. Towing was arranged and the car was towed to Gezina Nissan. Aparently the car was not supposed to go to a nissan dealer but to a workshop to be assessed. I addresed this with Tsholo who said she arranged towing already on the same day. Today, 18 July, my car is stil sitting at Nissan gezina and no towing has been arranged. claim not processed. nothing done. not even calling me. I am strunded without a car and you wud think you are important to them. </p>