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innocentia N
1 reviews | Active since Aug 2015
03 May 2021, 15:10
not happy at all
I have been a customer and have been paying my premiums without fail and never claimed and now that I want to claim I keep being sent from one person to another and they keep promised to call me 6 hours ago and no one has called me ... i must say i am really disappointed.
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Replies (2)
King Price Insurance's replyOfficial
03 May 2021, 17:19Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We’ll give you a call soon to get a little more information, if that’s okay, so that we can sort this out.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court
King Price Insurance's reply03 May 2021, 17:19
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We’ll give you a call soon to get a little more information, if that’s okay, so that we can sort this out.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court
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innocentia N's updateReviewer Update
04 May 2021, 10:27I got the call and I was assisted , Thank you ..
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innocentia N's update04 May 2021, 10:27
Reviewer Update
I got the call and I was assisted , Thank you ..