SM
SEALA M

1 reviews | Active since Mar 2013

16 Mar 2015, 09:38

NON PAYMENT OF FUNDS

Hi,<br> <br> I called the call centre on the 05/03/2015 to report my cellphone missing and i spoke to Tsholofelo Maimane who advised me to send he documents. The next day @ 09:28am i emailed documents to [Email Removed] and to Tsholofelo's email address. On Wednesday i spoke to Cornete Maas and she advised i would be refunded money in my bank account and that it would take two days to reflect. Today i am still without funds in my account and i still don't have a phone. I am vey dissapointed in the service i am recieving from KingPrice and i am considering switching to a different insurer. Could someone please get back to me and tell me how much longer do i have to wait.

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Replies (1)
King Price Insurance
King Price Insurance's reply17 Mar 2015, 17:45
Official
Hello seala,


Our sincerest apologies for the payment delay. You were contacted by Cornette in our claims department whom has advised that payment was made today and will therefore reflect in your account within 48 hours.

Thank you for your patience and understanding.

Royal regards
The kings court