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Valli E
1 reviews | Active since May 2012
09 Apr 2015, 10:27
No updated policy and feedback
My wife called the call centre to change the year model of the car because we bought it in Dec 2014 and told them to change it to 2015 in January which they said they made a note on the system because at that time it didnt allow them to select 2015. However we are now in April and no change has been made, that means King Price will not pay me the 2015 price should anything happen to my vehicle. No updated policy or changes have been received to date!<br> <br> She also informed the guy that we installed a smash and grab in which he says he will call back.<br> <br> Up to today we have made 2 to 3 calls, but I noticed that royalty service because **** service! Keep your business King, I'd rather be a prince.
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King Price Insurance's replyOfficial
09 Apr 2015, 15:47Hello vmessa786,
Our sincerest apologies for the delay in feedback, as per our records you have been contacted by Jonathan in our client care department whom has assisted with the changes as well as sent you an updated schedule as confirmation thereof.
Thank you for your patience and understanding, we appreciate your feedback.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Our sincerest apologies for the delay in feedback, as per our records you have been contacted by Jonathan in our client care department whom has assisted with the changes as well as sent you an updated schedule as confirmation thereof.
Thank you for your patience and understanding, we appreciate your feedback.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
King Price Insurance's reply09 Apr 2015, 15:47
Official
Hello vmessa786,
Our sincerest apologies for the delay in feedback, as per our records you have been contacted by Jonathan in our client care department whom has assisted with the changes as well as sent you an updated schedule as confirmation thereof.
Thank you for your patience and understanding, we appreciate your feedback.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Our sincerest apologies for the delay in feedback, as per our records you have been contacted by Jonathan in our client care department whom has assisted with the changes as well as sent you an updated schedule as confirmation thereof.
Thank you for your patience and understanding, we appreciate your feedback.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court