No support

I am currently waiting for any kind of response from your claims department. I have received nothing, even though I submitted all documents that's were needed when my phone was ******. and then still followed up asking for a response that my email was received. But still nothing. I am starting to get a little frustrated as I have given more than enough time, taking in to account all holidays this month Yet I still sit waiting.I am now no longer patiently waiting and I'm now expecting a call at your earliest convenience. I am insuring 2 phones currently and was interested in adding another two but with service such as this I feel like I have been ****med and I do not appreciate that. Your sales department on the other hand has been nothing but helpful and maybe they could take the time in helping you train your claims department in terms of client service.