1 reviews | Active since Aug 2015
No Stickers
I haven't received my stickers since joining King Price. I have now called 4 times. First time I was told the was an issue with the sticker posting department. Second time it was blamed to the postal service, but I do receive my other mail. Third time postal service again, I was asked to give an alternative address, I gave the office address, still no stickers. When I called last week, I spoke to Brandon, who told me that I can get stickers from 24Fix, and he transferred me to 24Fix so that they can tell me the nearest branch. The person I spoke to was helpful but he said they do not supply King Price stickers, then he called King Price while I was on the other line. Then he was being transferred from one person to another. Just when I was telling that I was going to put the phone down, another lady picked the phone. She did not really take time to listen to what I was saying, she just asked for my address, which I gave. She just said the address is different from what was in the system (which was my office address) which I gave as alternative. I had already been on the phone for a long time so, I just agreed with her and hangup
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
Jonathan from our client care department has been in contact with you and has arranged that the stickers and documentation be couriered to you.
Thank you for your patience and understanding.
Royal regards,
The king's court
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
Jonathan from our client care department has been in contact with you and has arranged that the stickers and documentation be couriered to you.
Thank you for your patience and understanding.
Royal regards,
The king's court
