No service, general don't care attitude.

A few weeks ago I called in to change the regular driver and address details of my vehicle. The first time I called the call got cut so I called again but requested that the consultant call me back. The consultant called back and I provided her with the details that had to be changed, she advised that due to King Price migrating over to a new system she could not proceed with the changes and would call me back when the system issues are resolved. She did leave comments on the system with all the info I had given her. <br> To date, I have not been called back. I left 3 requests on their website to be called back and still no response, I think this is pathetic considering it is the first time I am contacting King Price in 18 months. I can call in again but why should I, why can you not commit to your promises?<br> <br> (Prospective clients: FYI - Premiums also only decrease by a few cents monthly. The pemiums then increase annually and they note these words in their communication: \What goes down