NO SERVICE
<p>they deducted an extra payment of my account (After i have cancelled with them). I then emailed them to inform about this and a lady contacted us to say that it will be reserved as it was a mistake on their side. It has now been 2 weeks and still no payment reversal.</p> <p>i have emailed them and they are not replying to the query.</p>
It’s really heartbreaking for us to hear that you had a bad service experience from us. We can’t undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.
Our retentions department has been in contact with you to discuss your concerns and the way forward. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
It’s really heartbreaking for us to hear that you had a bad service experience from us. We can’t undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.
Our retentions department has been in contact with you to discuss your concerns and the way forward. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court