SK
Sbu K
1 reviews | Active since Feb 2020
23 Jun 2021, 07:32
NO ROYAL SERVICE
It's been 6 days without a word from King Price. I dropped my phone Samsung Note 9 and the screen went black. I phoned the call center and gave up after holding for a long time. I went online and submitted a claim, no acknowledgement. Yesterday I rep**** to one of their sweet emails they sent in the beginning, no luck. I sent an email to customer center and received an automated reply. I'm just preparing myself for one big royal disaster.
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King Price Insurance's replyOfficial
30 Jun 2021, 11:04Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our claims department has been in contact to discuss. Should you require any further information please do not hesitate to contact.
King Price Insurance's reply30 Jun 2021, 11:04
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our claims department has been in contact to discuss. Should you require any further information please do not hesitate to contact.