RM
Refilwe M
1 reviews | Active since Oct 2012
08 Nov 2024, 14:08
No response when servise is needed
I made a claim for a phone 3 months ago and was replaced all went well. The iphone stopped working for no apparent reason we didn't damage it nor fell. I reported the matter 3 days ago, no feedback has been received. Atleast an acknowledgement to advice on way forward.
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King Price Insurance's replyOfficial
08 Nov 2024, 16:04It deeply saddens us to hear that you have had such an unhappy experience with King Price, but really appreciate you letting us know and giving us a chance to make amends.
Your complaint has been escalated to the relevant manager and we’ll be in touch soon to discuss this with you.
Your complaint has been escalated to the relevant manager and we’ll be in touch soon to discuss this with you.
King Price Insurance's reply08 Nov 2024, 16:04
Official
It deeply saddens us to hear that you have had such an unhappy experience with King Price, but really appreciate you letting us know and giving us a chance to make amends.
Your complaint has been escalated to the relevant manager and we’ll be in touch soon to discuss this with you.
Your complaint has been escalated to the relevant manager and we’ll be in touch soon to discuss this with you.